Employer Engagement Specialist (Talentvis Academy)

We are seeking a dedicated Employer Engagement Specialist to oversee the planning, management and development of Talentvis Academy’s brand strategy to achieve the customer satisfaction while ensuring alignment with Talentvis’ objectives.

Key Responsibilities:

• Engage, pitch and acquire HR employers/clients onto Talentvis Academy platform, both existing Talentvis clients and non-existing Talentvis clients

• Through inter-department collaboration, to be in charge of all onboarding matters and any other post-onboarding matters regarding HR employers/clients

• Generate leads and build relationships by organizing daily work schedule to call on existing and potential customers.

• Handle all account servicing and penetration of HR employers/clients to encourage, facilitate a deeper and bigger usage of their employees’ training needs through Talentvis Academy

• Develop a thorough understanding of our products and service offerings to better upsell to customers

• Develops and maintains long-term relationship and sales with accounts including aftersales service

• To achieve sales budget under responsibilities from HR employers/clients under your ownership/account management

• Involved, execute, and customer experience strategy together with the regional team to ensure it can meet the business objectives of revenue growth, client acquisition & customer satisfaction

• Ability to understand HR employers/clients needs, in order to effectively partner and communicate clearly and concisely with all internal departments and external users/stakeholders

• Provides information and documents of products, services, benefits, and knowledge for client accounts

• Able to achieve sales targets under responsibilities

• Collaborate with Regional Employer Engagement Team, Product Team, Tech Team in a continuous and ongoing process for product roadmap and enhancements through suggestion/feedback gathering to ensure platform continue to innovate to serve growing business demands

Requirements:

• Minimum 3-5 years of working experience in related field.

• Experience in Key Account management or Business Development

• Ability to multitask and manage competing priorities in a fast-paced environment and work independently.

• Excellent communication and presentation skills.

• Strong analytical and problem-solving abilities.

• Result-oriented with strong selling, presentation and negotiation skills.