Operations Excellence Specialist (Talentvis Academy)

Talentvis Vietnam
Bagikan Posisi Ini

Job Description

• Handling and monitoring the operations of Talentvis Academy.

• Reviewing and improving the operational process to achieve higher efficiency.

• Creating and implementing operational policies and procedures to achieve higher effectiveness.

• Developing solutions for occurring issues and preventing them.

• Guiding internal and external stakeholders to understand every change and update made.

• Collaborating with the internal teams such as Product, Tech, and Project for smooth operations.

• Handling the customer lifecycle from onboarding to end-of-service.

• Ensuring customer’s expectation is met and maintaining high level of customer satisfaction.

• Guiding and educating customers on the platform, its features, and updates.

• Providing solutions when the customers encounter issues.

• Handling the onboarding of training partners (beta users & etc.).

• Ensuring the training partner’s expectation is met and maintaining high level of satisfaction.

• Maintaining good relationship with training partners by checking in regularly.

• Others tasks as assigned.


Requirements

• Min. 2 years’ experience handling project operations or similar roles.

• Good organization, management, and communication skills.

• Agile and able to multi-task.

• Good critical thinking and problem-solving skill.

• Good analytical skill.

• Able to work independently.

Lamar Sekarang!
Talentvis Initiative
Drag and drop your resume here, BROWSE, or click the add resume button below

(Ukuran Maks. 2 MB, Jenis file yang diizinkan: .pdf, .doc, .docx)

Bergabung dengan Talentvis di Vietnam

Talentvis Vietnam

Employer Partnership Executive/Manager

Bergabung dengan Solusi HR dan perusahaan Rekrutmen terkemuka dengan kantor cabang yang berkembang di seluruh Asia Pasifik serta dapatkan penghargaan, pelatihan, dan dukungan. Lamar sebagai Employer Partnership Executive/Manager di Talentvis!

Talentvis Vietnam

Product Manager

Bergabung dengan Solusi HR dan perusahaan Rekrutmen terkemuka dengan kantor cabang yang berkembang di seluruh Asia Pasifik serta dapatkan penghargaan, pelatihan, dan dukungan. Lamar sebagai Product Manager di Talentvis!

Talentvis Vietnam

Business Manager (Payroll Outsourcing)

Bergabung dengan Solusi HR dan perusahaan Rekrutmen terkemuka dengan kantor cabang yang berkembang di seluruh Asia Pasifik serta dapatkan penghargaan, pelatihan, dan dukungan. Lamar sebagai Business Manager (Payroll Outsourcing) di Talentvis!

BERLANGGANAN NAWALA KAMI

Dapatkan info pekerjaan, berita, dan acara terbaru kami. Tidak ada spam, kami janji.