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小心Line詐騙! 請與Talentvis Taiwan官方聯繫查證 詳情

IT - HardwareIT - SoftwareIT - System Integration
Salary Range
THB 50,000 - THB 70,000
Location
Thailand
วันที่ลงประกาศ
2 ม.ค. 2025 19:51:25 - 6 เดือนที่ผ่านมา
Job Description
Job Requirement
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Minimum of 5 years of relevant work experience.
- Proficient in English at business level.
- Excellent communication skills and a demonstrated ability to provide exceptional customer service.
- Capable of working independently and as an effective team player.
- Experience with Azure cloud technologies, Windows infrastructure, virtual environments, MDM, and FortiGate security devices.
- Excellent diagnostic and problem-solving skills.
- Ability to prioritize tasks and meet deadlines.
- Willingness to travel occasionally.
Job Responsibilities
- Actively provide support to internal users and foster a positive IT service culture and satisfaction.
- Travel to various sites to provide tech support across the SEA region.
- Maintain and improve the service desk system, documenting IT-related problems and solutions in the technical database.
- Set up, install, troubleshoot, and repair hardware, software, and infrastructure.
- Provide support and participate in IT projects, including upgrades, migrations, and outages.
- Maintain records and update inventory and the service database.
- Provide training to users.
- Implement and administer security systems.
- Monitor IT infrastructure and ensure maximum availability of the production environment by providing effective support.
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