Retail Outlet Officer

Singapore  |  East

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Responsibilities / Introduction

Retail Outlet Officer


Reporting to the Retail Manager, you will be responsible in ensuring that Retail Outlet is running smoothly & efficiently and revenue target of store is met through the proper implementation of programs, quality customer service, and giving feedback to retail supervisor.


Job Responsibilities:


  • Manage and deliver customer-focused service in all retail outlet
  • Implement standardized guidelines & procedures and monitor store performance
  • Achieve sales revenue target, sales shipment target and sales leads target
  • Deploy innovative technological automation in the retail outlet
  • Win, retain and develop Cash Customers through sales "hunting" activity such as calls
  • Upsell additional services to the existing client base to increase volume and sales revenue
  • Ensure full and complete customer data in POS
  • Track store performance through a store scorecard sheet.
  • Undertakes any assignment/special project such as sales campaigns as determined by the Retail Manager


Job Requirements:


  • Preferably Diploma in Business or equivalent
  • Minimum 2 years of experience in frontline customer service, marketing or sales
  • Commitment to service and support both internal and external customers is essential
  • Excellent communication and interpersonal skills
  • Strong in both written and spoken English


Chai Timolty | R1331005

Talentvis Pte. Ltd | EA License: 04C3537



Retail Outlet Officer

Singapore  |  East