Application Analyst (Business Process Management)

Malaysia  |  Kuala Lumpur

Please login to apply


  • Responsible for development and system integration of Business Process Management (BPM) solutions including model office testing and setup of production environments.
  • Plan and conduct feasibility studies and functional analysis of business requirements.
  • Develop technical specifications, coding / setup, implementation, integration, documentation and user manuals.
  • Maintain, support and ensure necessary changes are implemented and documented.
  • Involve in system integration testing and user acceptance testing.
  • Provide user and system support during and post implementation.
  • Maintain assigned applications by troubleshooting problems and providing effective solutions.
  • Evaluate alternative systems solutions / functionalities and make appropriate recommendations.
  • Assist in compilation of business case for IT projects.
  • Assist in the continuous improvement of IT quality objectives and procedures.
  • Any other special projects / tasks as may be directed.


  • Tertiary qualification preferably Computer Science.
  • Minimum 3 years of relevant experience in Business Process Management (BPM).
  • Insurance operational exposure is an advantage.
  • Workflow experience with Open Text Business Process Management Software.
  • Java Programming – Web Services, Java Script.
  • Databases – MS SQL, IBM DB2, Oracle.
  • Proactive and committed to achieve objectives, service level and positive work attitude.
  • Good planning and organizational skills.
  • IT Security Awareness.
  • Multi-server system integration knowledge