Head of Operations

Indonesia  |  Jakarta

Please login to apply

Responsibilities / Introduction

  • Creating strategic planning with senior management.
  • Developing policies that will correlate with strategies and overseeing compliance with regulations
  • Working closely with other Heads of Departments to implement and improve effective processes and standards.
  • Report on operational performance and suggest improvements.
  • Oversee expenses and budgeting to help the organization optimize costs and benefits.
  • Analyzing productivity data and optimizing staffing and production capacity.
  • Using historical records to forecast future operational needs.
  • Maintaining a working knowledge of their industry including challenges and opportunities in the sector.
  • Designing new processes to improve quality or increase productivity or profitability.
  • Mentor and motivate teams to achieve productivity and engagement


  • Minimum 6 years of proven experience as Head of Operations or similar leadership role.
  • Bachelor's degree in Business, Management, or a related field.
  • Strong knowledge of business functions.
  • Excellent organizational and leadership qualities with problem-solving aptitude.
  • A strategic thinker and has an analytical mind.
  • Good with numbers and financial planning.
  • Knowledge of auditing and monitoring outputs, data analytics, and reporting.
  • Familiarity with all business functions including HR, finance, supply chain, and IT.
  • Excellent interpersonal and communication skills (in English).
  • Has strong leadership and management skills, the ability to motivate and retain staff
  • Commercial awareness and a thorough understanding of the competitive environment.
  • Project management skills and knowledge of methodologies such as Agile, Lean, and Six Sigma.
  • Experience with implementing IT systems



Head of Operations

Indonesia  |