Quality Assurance Specialist

Malaysia  |  Kuala Lumpur

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Key Objective

In general, quality assurance specialist's duties mainly consist of ensuring that all standards are observed before the final product reaches the business. Responsible for implementation of inspecting activities, detection of problem areas, and delivering quality inspection outcomes. In addition, will be involved in planning and performing corrective actions if non-compliance/violations are found.


Major Duties and Responsibilities

  • Outline quality assurance policies and procedures
  • Interpret and comply with quality assurance standards
  • Make sure that quality assurance standards are adequate
  • Elaborate the procedures of sampling and guidelines for collection and reporting quality data
  • Oversee the implementation and ensure efficiency of inspection and quality systems
  • Document quality assurance activities, such as internal audits
  • Gather and organize statistical quality data
  • Inspect data to detect areas for improvement
  • Elaborate, recommend and oversee improvement actions
  • Report on results of quality activities
  • Detect coaching needs and take actions in accordance with these needs in order to ensure compliance with quality standards
  • Analyze audit outcomes and carry out appropriate corrective procedures
  • Oversee risk management procedures



  • Strong understanding of JIRA/Confluence administration, including but not limited to configuring Scrum and Kanban boards in JIRA
  • Experience in evaluating and testing Atlassian and 3rd party plugins/applications and identifying business and licensing needs
  • Quality inspection, auditing and testing experience
  • Experience with implementation of corrective action programs
  • Experience with Agile software development
  • Experience in effective usage of data analysis tools and statistical analysis


  • Bachelor’s degree in the related field
  • Certification, CMMI, Prince2 or Six Sigma is preferred
  • Knowledge of tools, concepts and methodologies of QA



Quality Assurance Specialist

Malaysia  |