Onsite Engineer/Hardware Engineer

Singapore  |  Islandwide

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Responsibilities

  • To provide outdoor IT hardware service and support on desktops, laptops for end users and corporate customers
  • Provide timely update to customers on service appointment, service status till closure of the services incidents.
  • Ensure proper parts handling and movement within the team during transit to customers.
  • Support and troubleshooting which includes diagnosis of hardware and software failures or problems
  • Install Operation system, firmware and bios.
  • Handles and manages end-user from end to end.
  • Handling, resolving and keeping track of assigned through ticketing system.
  • Work closely with dispatchers, leads and supervisor to ensure all jobs are completed and closed timely.
  • Attend new product training via Web based training

Requirement

  • Minimum ‘O’ levels holders with at least 1 year of hardware experience.
  • Must possess basic hardware and software knowledge
  • Hardworking with positive work attitude and enjoy working with people 
  • Strong interpersonal and communication skills
  • Vibrant and energetic personality
  • Good time management skills with ability to prioritize tasks accordingly
  • Good customer service mindset
  • Able to work under minimal supervision

CONTACT PERSON

Lim Shen Chee | R1660557

Talentvis Pte. Ltd | EA License: 04C3537

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