Desktop Engineer

Singapore  |  East

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Responsibilities

Provide first and second level end-user IT support to clients in Singapore .

• software and hardware configuration according to the business requirements

• installation and test systems to ensure functionality

• Identifying conflicts and providing effective solutions to minimize repetition of similar conflicts

• Log and follow up on outstanding cases

• Installation and configuration of operating systems, drivers, software patches and others

• Troubleshooting of PCs, Notebooks, LAN, Email system, Antivirus and MS Office software

• Coordinate with vendors and 3rd party suppliers to resolve hardware issues

• Escalation of cases to the next level for immediate attention and resolutions

• Upgrading of software and hardware when the need arises

• Cloning and image of machines


Requirement

• At least 1 year relevant experience needed


CONTACT PERSON

Poh Sheng Hui Agnes | R1871844

Talentvis Pte. Ltd | EA License: 04C3537

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