Logistics Coordinator

Singapore  |  Central

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Responsibilities

  • Assist Handle customers' queries via email and phone call
  • Receive and process orders via SAP system and managing the order process
  • Responsible for processing of customers’ orders in the system and follow up with factory on stock readiness, availability and delivery schedules.
  • Serves as an interface  and executing liaison actions and interfacing with sales, marketing, customers, warehouses, plants transportation agencies, freight forwarders, inspection firms and various internal departments, supporting sales/ marketing, centralized customer service and supply chain groups as well as resolving customer complaints and following up on actions.
  • Prepare and send shipping documents to customers.
  • Prepare Statement of Account and follow up with customers to clear overdue payment
  • Be first contact in case of emergency or complaint
  • Managing correction process (goods return, credit/debit note requests) and other returns

Requirement

  • Minimum Diploma in any field 
  • At least 2 years of shipping logistics and supply chain experience 

CONTACT PERSON

Tan Zhen Hui, Brian | R1434728

Talentvis Pte. Ltd | EA License: 04C3537

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