Collection Manager

Thailand  |  Bangkok - Sathon

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Responsibilities

Job Description:

  • Manage case allocation and other operation.
  • Supervise and Monitor to payment, activities and  following the results from customer.
  • Handle customer complaint.
  • Provide intruction to team for problem solving.
  • Coordinate with the related units in caes any customer have problem.
  • Provide instruction to team for improvement.
  • Contact and coordinate with Outsource Agent Team.
  • Coordinate with other department

Requirement

Qualification:

  • At leat Bachelor's degree in any fields
  • At least 5 - 10  years in related fields such as collection.
  • Good command in English (Writing and Speaking)
  • Able to use MS. Office 
  • Strong leadership and motivation skill.
  • Able to handle aggressive customer, lead to the negotiation to success.
  • Good negotiation and good convincing skills.

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